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Privacy Statement

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Onskebo Oy respects the privacy of its customers and builds its services while respecting the privacy of customers. This Privacy Statement explains how Onskebo Oy takes care of its customers' data protection with regard to GDPR and other privacy protection.

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What is the Privacy Statement about?

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Onskebo Oy provides services to support independent living. The service involves the use of various applications, web pages, cloud services and servers. The data protection statement applies to all of the above and also to everything related to the maintenance of the customer relationship between customers and Onskebo Oy.

With this statement, we want to emphasize and assure that all data collected, including personal information, will be used in accordance with the intended use of the service purchased.

Personal information includes information from which a person can be identified, such as e-mail address, postal address, telephone number.

The privacy statement only applies to websites and services and applications owned by Onskebo Oy.

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What kind of information do we collect?

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Our website uses cookies so that we can provide you with the best user experience. Cookies are files that are set on your device when you visit our sites.

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We also collect information about your use of the Services, either through our web pages or applications. The information collected is a large set of events consisting of connection requests, server usage information, data exchanged, quality of service operation, dates, and times. When you connect to us, either by visiting our sites or using our services, our system automatically records device IDs and IP addresses, possible browsers, the date and time. We also continuously collect a customer data register (name, telephone number, address information, e-mail address) e.g. through telephone conversations, email inquiries, and registrations. We can combine this information to promote sales, e.g. searches for other Onskebo Oy services or products.

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Users of the services can see all the personal information we collect from the admin interface and can change it if necessary. For all personal data collected, you can always contact Onskebo Oy by e-mail and request additional information.

As a service provider, we are also interested in the about Big Data and its use to understand the needs and situations of seniors and their families. The aim is therefore to provide relevant information to those stakeholders who, through their own activities, want to find solutions to encourage older people to live at home. All data collected in the statistics is anonymous.

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Marketing

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We use the personal information you provide to us to market our products and services. Mainly direct marketing is done by phone and email.

We only market products and services in accordance with your consent (telephone conversation, registration for the service). This consent can always be revoked, in which case the marketing targeted at you will no longer continue. We retain personal information in order to maintain the customer relationship.

For marketing purposes, we collect the following types of data:

• Basic personal and contact information: name, company, phone number, email address, telecommunications connections

• Information related to registration on the website: username, password, e-mail address

• Cookies related to the use of our website: when, what is interested, for how long, IP address

 

Use of personal information

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All personal data is used only by Onskebo Oy and we do not share it with third parties. IP addresses and device identifiers can be used to improve the availability and functionality of services.

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Protection of personal data

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Personal information is encrypted and stored on password-protected servers and we strive to ensure in all our data retention activities that no unauthorized person has access to the information provided to us. All purchases  made through our site are encrypted and payments are made only either directly through invoicing or through reliable banking and credit services. We want to remind our customers that it is essential for security to keep your computer up to date with the appropriate software and that as a company we cannot completely prevent security attacks or other hacking crimes against us.

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Changes to the Privacy Statement

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We update the security bulletin whenever necessary and the latest bulletin can be found on our website. We always inform our customers about significant changes.

We will be happy to provide more information: info@onskebo.com